Cloudslinker Refund Policy
We urge you to utilize the 10GB free data transfer available before making a purchase, as this has been repeatedly highlighted.
At Cloudslinker, we pride ourselves on offering the most competitive prices for unlimited data and 10GB free data. However, being a provider of virtual products, we are unable to offer refunds. Should a refund be issued, we would still be liable for the traffic and platform costs incurred.
If our service does not meet your expectations, please inform us. We are committed to continuous improvement.
Conditions Where Refunds Are Not Issued
- Expired licenses, where the purchase date exceeds the product’s permissible period.
- Requests made more than 30 days following the initial payment.
- Purchases where the product did not meet expectations without prior use of the free version as suggested.
- Refund requests declined when substantial data migration is executed within the initial few days of service, yet significant service days remain.
- Unauthorized transactions, including cases of credit card fraud. In such cases, contact your issuing bank immediately.
- Failure to receive a confirmation email within an hour of purchase due to potential issues like internet or system failures, spam filters, or incorrect email entries.
- Refund denials for buyers who change their minds or cite personal circumstances like unawareness of subscription renewal or no longer needing the service.
- Refunds not processed when the client declines troubleshooting assistance or refuses to provide detailed descriptions or apply proposed solutions by Cloudslinker support.
- Products purchased from third-party sellers are subject only to the return policies of those sellers.
Refund Eligibility
- Accidental purchase of the wrong product, corrected by placing the right order through Cloudslinker immediately afterward.
- Purchasing the same product more than once or buying two products with similar features by mistake.
- Non-receipt of a confirmation email within 24 hours post-purchase, and lack of a timely response from support after making contact.
- Enduring software technical issues unaddressed within 15 days from the initial complaint.
Contact Us
For questions or further clarification about our refund policy, please contact our support team via [email protected].